The basic contents of the training: basic mobile business knowledge, Mandarin, complaint handling skills, telephone etiquette, business negotiation skills and other related hotline services. This is not the training scope of Chongqing Mobile. It should be the content that all customer service personnel need to be trained before taking up their posts, and there will be related training in these areas in the future. 10086 The salary level of the general business representative is calculated according to your star rating or ranking. The salary of business representatives is generally around 1 0,000 yuan, and some top experts can get 2,000 yuan, but it is very small, so most of them are basically around 1, 300 to 1, 500 yuan, and if they are the lowest stars, they are only less than 1 0,000 yuan.