First, the secretary image design skills
(A) the excellent qualities that a secretary should possess
1, modest and polite
2. Sensitivity and self-control
3. Loyalty and responsibility
Step 4 be measured and decent
(B) the secretary's dress
As the assistant of the leader and the representative of the hub department of the unit, it is very important for the secretary to dress appropriately and behave gracefully.
1, keep the public image.
Step 2 create a healthy image
Step 3 pay attention to getting rid of vulgarity
(3) the secretary's manners and etiquette requirements
1, stand up straight
2, sitting dignified
3. Elegant posture
Second, the secretary eloquence training skills
(A) learn Mandarin well
1, full of confidence
2. Practice basic skills hard
3. Listen to more standard sounds
(B) skills to accumulate speaking materials
1, extensive reading
2. Pay attention to accumulating famous sayings and aphorisms.
3. Improve the ability of observation and thinking.
(C) the skills to make the speech humorous
1, good at creating suspense
2. Use of humorous language
3, humor in people, silence in yourself.
Humor is limited.
(D) Language coping skills in practical work
1, the language skills of expressing praise
(1) Praise each other's deeds and behaviors.
(2) praise each other's newly discovered advantages.
(3) Praise everything you want the other person to do.
(4) Praise what the other person is most proud of and what others don't.
(5) Principles to be mastered when expressing compliments
To achieve good results, praise must also grasp several principles:
Praise should be sincere.
2 praise should be specific.
3 praise should be timely.